This Privacy Policy describes how Lynxtech NG (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained through our website, assessment tools, consultations, and communication channels.

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all personal data collected through:

• Our website and online forms
• Power assessment quizzes
• Phone calls, emails, WhatsApp, and other communication platforms
• Consultations and site inspection coordination

2. Information We Collect

2.1 Personal Information

We may collect personal information including, but not limited to:

• Full name
• Phone number
• Email address
• Residential or business address
• Property, apartment, or business details relevant to solar assessment

2.2 Technical and Usage Information

We may automatically collect certain technical information such as:

• IP address
• Browser type and device information
• Website usage data and pages visited

This information helps us improve service delivery and user experience.

3. Lawful Basis for Processing

We collect and process personal data on the basis of:

• Your consent, provided when you submit forms or communicate with us
• The necessity to perform services requested by you
• Compliance with applicable legal and regulatory obligations

4. How We Use Your Information

Personal information collected may be used to:

• Respond to inquiries and consultation requests
• Conduct preliminary power assessments
• Coordinate and schedule site inspections
• Share relevant details with partner service providers for service delivery
• Communicate service updates, confirmations, and follow-ups
• Improve our services, operations, and customer experience

We do not sell, lease, or trade personal data to unaffiliated third parties for marketing purposes.

5. Role of Lynxtech NG and Data Sharing

Lynxtech NG operates as a solar power solutions marketing and customer engagement company. We do not directly manufacture or install solar equipment.

To facilitate service delivery, we may share relevant customer information with trusted third-party partners, including engineers and installation providers, solely for purposes related to consultation, inspection, installation, or support.

All third parties are required to handle personal data in accordance with applicable data protection laws and confidentiality obligations.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience

Users may disable cookies via browser settings; however, some website features may not function properly as a result.

7. Data Security

We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, loss, misuse, or disclosure.

Notwithstanding these measures, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute data security.

8. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Comply with legal, regulatory, or contractual obligations
• Resolve disputes or enforce agreements

9. Your Data Protection Rights

Subject to applicable laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of personal data, where legally permissible
• Withdraw consent for data processing

Requests may be made by contacting us using the details provided below.

10. Third-Party Websites

Our website may contain links to third-party websites. Lynxtech NG does not control and is not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of external sites independently.

11. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on this page, and continued use of our website or services constitutes acceptance of the revised Policy.

12. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, including applicable data protection regulations.

13. Contact Information

For questions, concerns, or data-related requests, please contact: privacy@lynxtechng.com